PRIVACY & POLICY
Effective Date: September 22, 2019
Applicable To The Following Website: www.glowinstyle.com or www.glowinstyle.co.uk
Article 1- DEFINITIONS:
d) DATA COLLECTOR: Data Collector is the publisher, owner, and operator of the Website and is the Party responsible for the collection of information described herein. Data Controller shall be referred to either by Data Controller’s name or “Data Controller,” as listed above. If Data Controller or Data Controller’s property shall be referred to through first-person pronouns, it shall be through the use of the following: us,we,our,ours, etc.
f) GOODS: “Goods” means any goods that we make available for sale on the Website.
g) PERSONAL DATA: “Personal DATA” means personal data and information that we obtain from you in connection with your use of the Website which is capable of identifying you in any manner.
Article 2- GENERAL INFORMATION:
We are committed to the protection of your privacy while you use our Website.
Article 3- CONTACT AND DATA PROTECTION OFFICER:
The Party responsible for the processing of your personal data is as follows: Glow In Style Limited. The Data Controller may be contacted as follows:
firstname.lastname@example.org or Glow In Style Limited, Attn: Data Controller, PO Box 75071, London, W2 7WG, United Kingdom.
The Data Controller and operator of the Website are one and the same.
The nominated individual responsible for Gabriela Rye. The Data Protection Officer may be contacted as follows:
Article 4- LOCATION:
Please be advised the data processing activities take place in the United Kingdom, within the European Economic Area “EEA”. But Data may also be transferred to companies within the United Kingdom and outside the EEA who work for Glow In Style Limited or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services. This can only be done so in a manner that complies with the EU's General Data Protection regulation or GDPR. The location where the data processing activities take place is as follows:
London, United Kingdom
Article 5- MODIFICATIONS AND REVISIONS:
Article 6- THE PERSONAL DATA WE RECEIVE FROM YOU:
Depending on how you use our Website, you will be subject to different types of Personal Data collected and different manners of collection:
a. Registered users: You, as a user of the Website, may be asked to register in order to use the Website or to purchase the Goods available for sale.
During the process of your registration, we will collect some of the following Personal Data from you through your voluntary disclosure.
Personal Data may be asked for in relation to:
I) Interaction with our representatives in any way
II) making purchases
III) receiving notifications by text message or email about marketing
IV) receiving general emails from us
V) commenting on our content or other user-generated content on our Website, such as blogs, articles, photographs or videos, or participating in our forums, bulletin boards, chat rooms or other similar features
b. Unregistered users: If you are a passive user of the Website and do not register for any purchase or other service, you may still be subject to certain passive data collection (“Passive Data Collection”). Such Passive Data Collection may include through cookies, as described below, IP address information, location information, and certain browser data, such as history and/or session information.
c. All users: The Passive Data Collection which applies to Unregistered users shall also apply to all other users and/or visitors of our Website.
e. Related Entities: We may share your Personal Data, including Personal Data that identifies you personally, with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.
f. Email Marketing: You may be asked to provide certain Personal Data, such as your name and email address, for the purpose of receiving email marketing communications. This information will only be obtained through your voluntary disclosure and you will be asked to affirmatively opt-in to email marketing communications.
g. User Experience: From time to time we may request information from you to assist us in improving our Website, and the Goods we sell, such as demographic information or your particular preferences.
h. Content Interaction: Our Website may allow you to comment on the content that we provide or the content that other users provide, such as blogs, multimedia, or forum posts. If so, we may collect some Personal Data from you at that time, such as, but not limited to, username or email address.
i. Combined or Aggregated Information: We may combine or aggregate some of your Personal Data in order to better serve you and to better enhance and update our Website for your and other consumers’ use.
We may also share such aggregated information with others, but only if that aggregated information does not contain Personal Data.
Article 7- THE PERSONAL DATA WE RECEIVE AUTOMATICALLY:
Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during registration process or at other times while using the Website, as described above).
A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.
Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site.
You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some parts of the site.
Cookies may also be retransmitted by analytics or statistics provider to collect aggregated information on the number of users and how they visit the Website. There are also considered technical cookies when they operate as described.
Temporary session cookies are deleted automatically at the end of the browsing session- these are mostly used to identify you and ensure that you don’t have to log in each time - whereas permanent cookies remain active longer than just one particular session.
Third-party cookies: We may also utilize third-party cookies, which are cookies sent by a third-party to your computer. Permanent cookies are often third-party cookies. The majority of third-party cookies consist of tracking cookies used to identify online behaviour, understand interests and then customize advertising for users.
Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behaviour on our Website. This place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users, in order to propose advertising in line with the choices expressed by the users themselves.
Profiling cookies: We may also use profiling cookies, which are those that create profiles related to the user and are used in order to send advertising to the user’s browser.
When these types of cookies are used, we will receive your explicit consent.
Support in configuring your browser: You can manage cookie through the settings of your browser on your device. However, deleting cookies from your browser may remove the preferences you have set for this Website.
For further information and support, you can also visit specific help page of the web browser you are using:
-Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies -Firefox:https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website- preferences
-Chrome: https://support.google.com/accounts/answer/61416?hl=en -Opera: http://www.opera.com/help/tutorials/secruity/cookies/
Log Data: Like all websites and mobile applications, this Website also makes use of log files which store automatic information collected during user visits. The different types of log data could be as follows:
• Internet protocol (IP) address;
• Type of browser and device parameters used to connect to the Website;
• Name of the Internet Service Provider (ISP);
• Date and time of visit;
• Web page of origin of the user (referral) and exit;
• Possibly the number of clicks.
The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the site, for security reasons. This information will be processed according to the legitimate interests of the Data Controller.
For security purposes ( spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts at damage to the Website or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for legitimate interests of the Data Controller.
What data do we collect?
Glow in Style collects the following data:
- Personal identification information (Name, email address, phone number, IP address)
- Preferences information (Informed via phone, email or whatsapp)
- Payment information (credit card token)
- Quiz related informations (via sessions)
How do we collect your data?
You directly provide Glow in Style with most of the data we collect. We collect data and process data when you:
- Register online, place order for any of styling services or styling services.
- Voluntarily complete a customer subscription by providing an email address.
- Use or view our website via your browser’s cookies.
- During styling quiz, we keep track of your position and your choices via your browser’s cookies.
- When you complete the quiz, you must use your credit card.
- An user can suggest another user who may be interested Glow in Style’s services by providing corresponding email address.
- The encrypted token which identify your credit card.
Glow in Style may also receive your data indirectly from the following sources:
- We keep track of your user experience through the 3rd party services (HotJar)
- Google Analytics
How will we use your data?
Glow in Style collects your data so that we can:
- Process your order, manage your account.
- Email you with order related and account related messages or transactional informations such as welcome email after registration, order details after you placed an order, order status email when a stylist change your order’s status.
- To send special offers on other products and services we think you might like.
When Glow in Style processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Currently, your data will not be shared with other companies.
How do we store your data?
Glow in Style securely stores your data at a cloud server which is provided by Digital Ocean. Our server is ports are closed and password-less login is the only way access the server. Our main server is located at Frankfurt, Germany.
Glow in style will keep your data permanently. If you ask, we will remove your data immediately.
What are you data protection rights?
Glow in Style would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Glow in Style for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Glow in Style correct any information you believe is accurate. You also have the right to request Glow in Style to complete information you believe is incomplete.
The right to erasure - You have the right to request that Glow in Style erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Glow in Style restrict the processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Glow in Style transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have 1 month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +44 7468 516 697
Or write us at: email@example.com or Whatsapp: +44 7468 516 697
What are cookies?
Cookies are text files placed on your computer to collect standart Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit: allaboutcookies.org
- Keeping you signed in
- Understanding how you use our website
- Keeping track of your experience about the design or web components is right positioned
- Understanding where you left at quiz or already start to the quiz
What type of cookies do we use?
There are number of different types of cookies, however, our website uses:
Functionality - Glow in Style uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Article 8- THIRD PARTIES:
We may utilize third party service providers (“Third Party Service Providers”), from time to time or all the time, to help us with our Website, and to help serve you.
We may use Third Party Service Providers to assist with information storage (such as cloud storage).
We may provide some of your Personal Data to Third Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Website.
We may use Third Party Service Providers to host the Website. In this instance, the Third- Party Service Provider will have access to your Personal Data.
We may use Third Party Service Providers to fulfil orders in relation to the Website.
Article 9- SOCIAL NETWORK PLUGINS:
The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, which can be found below:
Facebook: https://www.facebook.com/help/cookies Twitter:https://help.twotter.com/en/rules-and-policies/twitter-cookies Google+: http://www.google.com/policies/technologies/cookies Pinterest: https://about.pintrest.com/it/privacy-policy
Add This: http://www.addthis.com/privacy/privacy-policy
Article 10- HOW PERSONAL DATA IS STORED:
We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.
Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.
Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancelation of your account or other general request for the deletion of data. In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.
Article 11- PURPOSES OF PROCESSING OF PERSONAL DATA:
We primarily use your Personal Data to help us provide a better experience for you on our Website and to provide you the services and/or information you may have requested, such as use of our Website.
Information that does not identify you personally, but that may assist in providing us broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interests based on your cookies. Personal Data that may be considering identifying may be used for the following:
a) Improving your personal user experience
b) Communicating with you about your user account with us c) Marketing and advertising to you, including via email
d) Fulfilling your purchases
e) Providing customer service to you
f) Advising you about updates to the Website or related items
Article 12- DISCLOSURE OF PERSONAL DATA:
Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:
a) To satisfy any local, state, or Federal laws or regulations
d) As may be necessary for the operation of our Website
e) To generally cooperate with any lawful investigation about our users
f) If we suspect any fraudulent activity on our Website or if we have noticed any activity which may violate our terms or other applicable rules
Article 13- PUBLIC INFORMATION:
We may allow users to post their own content or information publicly on our Website. Such content or information may include, but is not limited to, photographs, status updates, blogs, articles, or other personal snippets. Please be aware that any such information or content that you may post should be considered entirely public and that we do not purport to maintain the privacy of such public information.
Article 14- OPTING OUT OF TRANSMITTALS FROM US:
From time to time, we may send you informational or marketing communications related to our Website such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: firstname.lastname@example.org. Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Website or about your account with us.
By providing any Personal Data to us, or by using our Website in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.
Article 15- MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION:
If you wish to modify or delete any information, we may have about you, or you wish to simply access any information we have about you, you may do so from your account settings page.
Article 16- ACCEPTANCE OF RISK:
Article 17- YOUR RIGHTS:
You have many rights in relation to your Personal Data. Specifically, your rights are as follows:
• the right to be informed about the processing of your Personal Data
• the right to have access to your Personal Data
• the right to update and/or correct your Personal Data
• the right to portability of your Personal Data
• the right to oppose or limit the processing of your Personal Data
• the right to request that we stop processing and delete your Personal Data
• the right to block any Personal Data processing in violation of any applicable law
• the right to launch a complaint with the Information Commissioner's Office (ICO), ICO is an independent authority which upholds the UK legislation relating to Data Protection and other public information rights. You can register complaints about handling of your personal data with the ICO, who are the UK's supervisory authority for GDPR.
Article 18- CONTACT INFORMATION: